Frequently Asked Questions

How do I pay for my order?

You can pay safely and securely through our website by using credit card or Paypal, one of the most respected and secure payment providers in the World.

What is the best way to contact you?

The quickest and most efficient way is to use our contact form

How will I know if you have received my order?

Your order will be confirmed on screen immediately and you will receive confirmation by email. To aid easy tracking you will receive email notifications when you order is being processed and again when it has been dispatched.

What do I do if an item is damaged or missing?

Contact us straight away by using our contact form

How do I find a product?

You can find the item you are looking for by category or by using the search tool located on every page.

Why should I register an account?

There are several reasons why you may want to consider registering on our website.

Convenience: By registering with us, you can save your personal and shipping information, making future purchases faster and more convenient.

Order tracking: You can track the progress of your orders, including shipping and delivery information.

Personalised shopping experience: We provide personalised recommendations based on your previous purchases and browsing history. By registering, you can receive more personalised recommendations and a more tailored shopping experience.

Exclusive promotions: We frequently offer exclusive promotions and discounts to registered users. By registering, you can take advantage of these promotions and save money on your purchases.

Shopping Online

Shopping online is the most convenient way to order from Castle Signs. Our website is operational 24/7. If you haven't already experienced the convenience of online shopping with us now is the time to get started.